When is Notice Received?

At Downtown Suites, we always act with compassion and empathy to the tenants when delivering an end of tenancy notice. At the same time, we want to ensure everything happens without any loss to the property owners if at all possible. An important factor is making sure we have timely delivery of any End of Tenancy Notice, according to the Residential Tenancy Act’s stipulations.

Notice is not always considered “received” on the date is it sent, depending on the way this notice is delivered.

Received on the day of delivery: When a copy of the notice is left directly with the tenant, or left with an adult who apparently lives with the tenant, the notice is deemed to be received on the day it is left.

Received in three days: It is important to know that when a copy is left in a mailbox (or mail slot) where the tenant lives, the notice is not deemed to be received until three days after the day it was left. If the notice is faxed to a number provided by the tenant, it is deemed to be received on the third day after faxing. Similarly, if notice is posted on the door or other noticeable place at the address where the tenant lives, it is deemed as received on the third day after this posting.

Received in five days: When a copy has been sent by regular mail or registered mail to the address where the tenant lives, notice is deemed to be received on the fifth day after mailing.

Many owners following these regulations are surprised to discover that, through no fault of the tenant, the notice was not actually received. Unless the notice is directly handed to the tenant, it is wise to have confirmation of receipt. At Downtown Suites, as soon as we hear from the owner that notice must be given, we send it out by registered mail.